How the door-seal problem was resolved
The service call moved from the persistent mould and odour to the condition of the gasket and the replacement it required.
Observed
Persistent Mould and Odour
The homeowner reported recurring mould and unpleasant odour concentrated in the folds of the LG washer's rubber door seal.
Found
Door Seal Needed Replacement
Inspection found persistent mould in the gasket, making door-seal replacement appropriate rather than relying on surface cleaning alone.
Completed
LG Washer Door Seal Replaced
The affected gasket was removed, the replacement seal was fitted and secured, and the washer was reassembled around the door opening.
Why this matters
The repair removed the affected gasket instead of masking the odour or repeatedly cleaning the same contaminated seal.
